"Can I Have A Word?" Dealing with performance, behaviour or attitude in difficult situations. - Paperback
$18.90
Skip to product information
"Can I Have A Word?" Dealing with performance, behaviour or attitude in difficult situations. - Paperback
$18.90
by Sue Tonks (Author)
How many times have you heard the phrase "Can I have a word?" whether at work, school or home. How did it make you feel - anxious, nervous or downright fearful?
- What to say and what not to say in difficult conversations.
- Know which words cause power shifts.
- How to keep control without creating animosity, hurt or blame, and
- Establish plans to prevent the same problem re-occurring.
Maybe, as a manager, parent or teacher you have had to say these words? You may have struggled and been left baffled as you lost control of the conversation and worsened relationships.
Sue... Sue Tonks, international leadership and management trainer, has developed magical and mind-blowing techniques to help you deal with these struggles AND now she shares them with you:
"Can I Have A Word?" is written in a practical and fun way, with fabulous illustrations and video links to enhance your experience and achieve the results you want.
Number of Pages: 240
Dimensions: 0.55 x 8.5 x 5.5 IN
Publication Date: February 03, 2023
Details
This product is crafted with quality materials to ensure durability and performance. Designed with your convenience in mind, it seamlessly fits into your everyday life.
Shipping & Returns
We strive to process and ship all orders in a timely manner, working diligently to ensure that your items are on their way to you as soon as possible.
We are committed to ensuring a positive shopping experience for all our customers. If for any reason you wish to return an item, we invite you to reach out to our team for assistance, and we will evaluate every return request with care and consideration.
