Delivering Superior Service: Reshaping the Communications Service Enterprise - Hardcover
$42.08
Skip to product information
Delivering Superior Service: Reshaping the Communications Service Enterprise - Hardcover
$42.08
Shipping calculated at checkout.
by Electronic Data Systems Corporation (Author), Rene J. Aerdts (Author)
Decades of experience with communications enterprises worldwide are the basis for this compilation of thought-leadership papers by EDS executives who serve the communications industry. The papers address key challenges Communications Service Providers (CSPs) face and recommed initiatives for resolving them. EDS believes CSPs can offer a superior customer experience and build sustained customer loyalty by going to market with products and services more quickly and efficiently. But to do so, CSPs must commit to a transformational journey that will ultimately result in customer satisfaction and revenue growth. This insightful book explains how a CSP can reshape its business model and IT environment to achieve significant business results.
Number of Pages: 244
Dimensions: 0.69 x 9 x 6 IN
Illustrated: Yes
Publication Date: November 15, 2006
Details
This product is crafted with quality materials to ensure durability and performance. Designed with your convenience in mind, it seamlessly fits into your everyday life.
Shipping & Returns
We strive to process and ship all orders in a timely manner, working diligently to ensure that your items are on their way to you as soon as possible.
We are committed to ensuring a positive shopping experience for all our customers. If for any reason you wish to return an item, we invite you to reach out to our team for assistance, and we will evaluate every return request with care and consideration.
