Implementing and Improving ITSM: A leader's guide to implementing and Enterprise IT Service Management - Paperback
$33.73
Skip to product information
Implementing and Improving ITSM: A leader's guide to implementing and Enterprise IT Service Management - Paperback
$33.73
by Jeffrey Tefertiller (Author)
This book gives leaders a tactical and operational guide to implementing or improving an ITSM program. Most ITSM processes are included, as well as structuring the strategic vision for YOUR ITSM program.
Author Biography
Jeffrey Tefertiller has been a leader in the IT Service Management area for 25 years. He has led a Managed Service company, worked in-house leading process initiatives, and owns an ITSM consulting practice.
Number of Pages: 294
Dimensions: 0.62 x 9.02 x 5.98 IN
Publication Date: March 06, 2018
Details
This product is crafted with quality materials to ensure durability and performance. Designed with your convenience in mind, it seamlessly fits into your everyday life.
Shipping & Returns
We strive to process and ship all orders in a timely manner, working diligently to ensure that your items are on their way to you as soon as possible.
We are committed to ensuring a positive shopping experience for all our customers. If for any reason you wish to return an item, we invite you to reach out to our team for assistance, and we will evaluate every return request with care and consideration.
