M-Powering Marketing in a Mobile World - Paperback

by Syagnik Banerjee (Author), Ruby Roy Dholakia (Author), Nikhilesh Dholakia (Author)

The mobile, device-led integration of online and offline worlds has introduced many uncertainties and opportunities. These have driven businesses, researchers, and policymakers to learn more about this rapidly changing domain. To help businesses compete, survive, and thrive in this transforming environment, it is essential to structure their understanding of the field and provide conceptual frameworks as decision aids. In M-Powering Marketing in a Mobile World, we present a concise guide for executives in general, digital marketers, and for interested researchers and policymakers. We identify key emerging trends, develop frameworks based on critical variables, and draw lessons for marketers. The book illustrates the processes by which mobile devices have transformed economies worldwide, the evolving face of Internet usage, strategies adopted by corporations, their applications in retail, emerging data and metric generation processes, as well as policy issues. It explains how mobile devices have become the market's steppingstone toward an IoT-infused environment, a gateway for artificial intelligence-driven marketing processes and the entry portal for a potentially hyperautomated future of consumption.

Author Biography

Syagnik Banerjee is associate professor of marketing at University of Michigan-Flint. With prior experiences in rural economies in CPG and telecom industries, he engages extensively in research on mobile technologies and consumer behavior. He has spoken at mobile media summits and has developed training workshops and social media listening tools for educational use.