No Mission, No Margin: Creating a Successful Hospice with Care and Competence - Paperback

by Patrice C. Moore (Author)

Develop a CORPORATE CULTURE that puts PATIENTS and their FAMILIES FIRST. The MONEY will follow. Hospice work is not for the faint of heart. It takes courage, commitment and accountability to succeed. When hospice is at its finest, a properly trained, passionate staff can make a profound difference in the lives of the dying. Hospice regulations have become more stringent and scrutiny has become more intense. More and more, leaders have turned their focus to documentation and the bottom line and away from the mission of the work. Author Patrice Moore has the win-win solution. No Mission No Margin is THE essential guidebook for managers, board members, and other operational executives to build profitable financial plans that focus on what matters most - the patients and their families.

Author Biography

PATRICE "PATTI" MOORE, RN, BSN, MSN, ARNP, is President and Founder of The Watershed Group, a strategic consulting company that for the past 15 years has helped hospice leaders build successful businesses focused on increased productivity, cultural alignment, and financial success using care, compassion, respect, and empowerment. Prior to starting Thee Watershed Group, Patti led a hospice with three employees that grew under her care for 16 years to become one of the largest nationally recognized community based hospice organizations in the US. This is is her second book; she co-authored the book How Goes It With Your Soul in 2001.