Pulling Wisdom: Filling the Gaps of Cross-Cultural Communication for Healthcare Providers - Paperback
by Cathy Hung (Author)
For healthcare providers, the key to bonding with patients is to have a greater awareness of cultural differences.
The more you know about your patient's culture, the easier it is for them to feel comfortable--with you and their treatment. You don't want to lose a patient because you said something that you didn't even know was offensive or that was simply mistaken for meaning something else.
In Pulling Wisdom: Filling the Gaps of Cross-Cultural Communication for Healthcare Providers, Dr. Cathy Hung shares tips for seeing beyond cultural stereotypes, raising your cultural competency, and bridging the communication gaps between you and your patients to improve your practice success. She also introduces concepts and tools such as The Amalgamation Scale, which can predict and assess potential obstacles based on the cultural and language barriers between provider and patient.
Author Biography
CATHY HUNG, A native of Taipei, Taiwan, Cathy Hung is a doctor of dental surgery who is board-certified in oral and maxillofacial surgery. She is part of the American Dental Association's Institute for Diversity in Leadership Program, Class 2019- 2020; an advocate of women's leadership in dentistry and surgery; and founder of the Morning Glory Women Dentists Network of New Jersey.
Dr. Hung owns and operates Prospect Oral Surgery Center in Monroe Township, New Jersey. She is fluent in both Mandarin Chinese and English, and often conducts bilingual consultations in her practice.Details
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