Name: Toxic Client: Knowing and Avoiding Problem Customers - Paperback
Brand: Books by splitShops
SKU: 9781944194031
Price: 18.95 USD
Availability: OutOfStock
ISBN: 9781944194031

Toxic Client: Knowing and Avoiding Problem Customers - Paperback

$18.95

Report copyright infringement

by Garrett Sutton (Author)

Not every client is a good client!
Learn how to avoid problem clients that are more trouble than they're worth...

To succeed in business you must learn how to recognize and avoid the Toxic Client. With useful stories everyone can relate to, Toxic Client will show you how to handle the problem customers.

In that first flush of life as business owners, we often say "Yes" to anyone who wants to hire us. We think the most important thing is establishing a client base. As long as we're getting hired, that's a good thing, and it's all that matters.

But after a while, we learn an important truth: Not every client is a good client. In fact, some of them are truly toxic -- they contaminate our business environment and breed negativity about the work, they infect employees by lowering their morale, they exhaust and debilitate our energy reserves, and they drain our coffers.

Toxic Client: Knowing and Avoiding Problem Customers will teach readers how to:
- Deal with Angry and Lying clients
- Engage in Active Listening to spot potential trouble
- Identify Freeloaders and Troublemakers
- Stay clear of clients with Alcohol, Drug Use and Entitlementia issues
- Dismiss and Avoid Toxic Clients

The book features a Bonus Section on using Collection Agencies, Mechanics' Liens and Small Claims Court to get paid for your e orts.

Number of Pages: 208

Dimensions: 0.7 x 8.9 x 6 IN

Publication Date: May 17, 2016

Made with care

Great value

Elegant design

Quality materials

This product is crafted with quality materials to ensure durability and performance. Designed with your convenience in mind, it seamlessly fits into your everyday life.

We strive to process and ship all orders in a timely manner, working diligently to ensure that your items are on their way to you as soon as possible.

We are committed to ensuring a positive shopping experience for all our customers. If for any reason you wish to return an item, we invite you to reach out to our team for assistance, and we will evaluate every return request with care and consideration.